> ## Documentation Index > Fetch the complete documentation index at: https://docs.daily.dev/llms.txt > Use this file to discover all available pages before exploring further. --- title: "Billing and seat management" url: https://docs.daily.dev/billing-management/ description: "Organization owners' guide to billing management, seat allocation, subscription control, and cost optimization for daily.dev team Plus subscriptions." lastUpdated: "2025-07-24T19:09:14+03:00" --- Organization owners have full control over billing, subscription management, and seat allocation. This guide covers all aspects of managing your organization's Plus subscription. ## Accessing billing ### For organization owners only Only organization owners can access billing features: 1. **Navigate to Organizations**: Go to your profile menu and select "Organizations" 2. **Select Organization**: Click on your organization 3. **Billing Tab**: Navigate to the "Billing" section 4. **View Details**: See current subscription status and seat information ## Current billing information ### Subscription overview Your billing page displays: - **Current Plan**: Active Plus subscription details - **Billing Cycle**: Monthly or annual billing frequency - **Next Payment**: When your next payment is due - **Total Seats**: Number of seats purchased - **Assigned Seats**: How many seats are currently in use - **Available Seats**: Remaining seats that can be assigned ### Payment information - **Payment Method**: Current payment method on file - **Billing History**: Previous payments and invoices - **Subscription Status**: Active, canceled, or past due ## Managing seats ### Adding seats When you need more seats for your growing team: 1. **Click "Manage Seats"**: Open the seat management modal 2. **Increase Quantity**: Select the new total number of seats needed 3. **Review Changes**: See the cost breakdown for additional seats 4. **Pay Now**: Complete payment for the additional seats 5. **Immediate Access**: New seats are available immediately after payment ### Reducing seats To reduce your seat count: 1. **Check Usage**: Ensure assigned seats don't exceed the new total 2. **Remove Members First**: If needed, remove Plus from members to free up seats 3. **Open Manage Seats**: Click "Manage Seats" from the billing page 4. **Decrease Quantity**: Select the new lower seat count 5. **Confirm Changes**: Review the changes and confirm ### Seat management rules #### Adding seats - **Immediate Billing**: You're charged immediately for additional seats - **Prorated Charges**: New seats are prorated based on your billing cycle - **Instant Availability**: New seats can be assigned to members immediately #### Reducing seats - **Usage Restriction**: Cannot reduce below currently assigned seats - **Member Management**: Must remove Plus from members first if over new limit - **Billing Adjustment**: Changes take effect on next billing cycle ## Subscription management ### Modifying your plan - **Cycle Changes**: Switch between monthly and annual billing - **Plan Updates**: Modify subscription details through Paddle - **Payment Methods**: Update credit cards and billing information ### Cancellation policy - **Owner Only**: Only organization owners can cancel subscriptions - **Member Impact**: All organization members lose Plus benefits upon cancellation - **Billing End**: Service continues until the end of the current billing period - **Data Retention**: Organization data is preserved but Plus features are disabled ## Payment and billing ### Automatic billing - **Recurring Charges**: Subscriptions automatically renew based on your cycle - **Payment Failures**: Failed payments result in suspension of Plus benefits - **Retry Logic**: Payment retries occur automatically for failed transactions ### Invoices and receipts - **Email Delivery**: Invoices are automatically emailed after payment - **Download Access**: Access and download invoices from the billing page - **Tax Information**: Invoices include applicable tax details ## Billing restrictions ### Actions that prevent changes Certain actions are restricted when: #### Organization deletion - **Active Subscriptions**: Cannot delete organization with active Plus subscription - **Assigned Seats**: Must remove all member Plus assignments first - **Billing Resolution**: Cancel subscription before attempting to delete organization #### Seat reduction - **Over-Assigned**: Cannot reduce seats below currently assigned count - **Member Management**: Must first remove Plus from excess members - **Validation**: System prevents invalid seat reductions ## Cost management ### Optimizing costs - **Regular Audits**: Review seat usage monthly - **Remove Inactive**: Remove Plus from inactive team members - **Right-Size**: Adjust seat count based on actual team size - **Annual Savings**: Consider annual billing for cost savings ### Usage tracking - **Member Activity**: Monitor which team members actively use Plus features - **Seat Utilization**: Track percentage of seats actively used - **Cost Per User**: Calculate effective cost per active user ## Troubleshooting ### Common billing issues #### Payment failures - **Update Payment Method**: Ensure credit card information is current - **Billing Address**: Verify billing address matches payment method - **Contact Support**: Reach out for persistent payment issues #### Seat assignment problems - **Check Availability**: Ensure seats are available before assignment - **Existing Plus**: Cannot override personal or other organization Plus subscriptions - **Permission Issues**: Verify you have owner permissions for billing changes ### Getting help - **Billing Support**: Contact support for billing-related questions - **Documentation**: Refer to Plus documentation for feature questions - **Account Issues**: Use the help center for account-related problems